Updated: March 27, 2020
West Concord Pharmacy is OPEN and ready to serve the needs of our patients and our community.
Hours: (March 30 to April 7, 2020)
Mon-Fri: 8:30am-6:30pm; Sat 9am-4pm; Sun 9am-2pm; Seniors shopping hour: 12:30-1:30pm
We have increased our sanitizing practices and doing all we can to ensure our pharmacy is cleaned on a regular basis (door knobs/handles, counters, registers, credit card machines, pens, etc.). Staff have been instructed to take strict measures to ensure sanitizing practices are followed in order to protect our customers, patients and our staff. Also we have posted signs on our doors instructing our patients and customers not to come in IF they show any symptoms of COVID-19 such as Cough/Shortness of breath/Fever; to stay in their vehicles, call us and we will bring it outside to their vehicle so to limit visits inside the pharmacy and limit exposures. We are monitoring the situation on a daily basis and will adjust our daily operations if need be in order to protect our customers and staff.
Delivery service is an essential aspect of our business and it will continue and be available for our customers and the community. We have taken steps to minimize drivers’ exposure to potential cases by surveying delivery customers of their health status and have implemented measures to ensure the individual/family get the delivery while keeping our drivers safe.
As of now our suppliers are still delivering to us and have begun implementing some allocation provisions on certain medications to ensure availability equally to all pharmacies. We are trying hard to keep stock of essential items needed during this outbreak. Of course we have run out of hand sanitizer, alcohol, thermometers, and masks, but we are always on the look-out for more and hope to have in the near future. We’ve had to implement limited quantity measures on certain items to ensure fair availability to all of our customers and patients.
We plan to stay open and our staff are ready to serve our community now and into the future. However, we may adjust operating hours as dictated by federal, state or local governmental mandates. Of course safety for all is essential and foremost on our minds as we deal with this virus. West Concord Pharmacy is here to assist in any way we can during these unprecedented times.
Thank you, stay well.
Saad & Ray Dinno, Owners
Diane Briner, Pharmacy Manager