Coronavirus (COVID-19)

Updated: March 27, 2020

West Concord Pharmacy is OPEN and ready to serve the needs of our patients  and our community.

Hours: (March 30 to April 7, 2020) 
Mon-Fri: 8:30am-6:30pm; Sat 9am-4pm; Sun 9am-2pm; Seniors shopping hour: 12:30-1:30pm

We have increased our sanitizing practices and doing all we can to ensure our pharmacy is cleaned on a regular basis (door knobs/handles, counters, registers, credit card machines, pens, etc.).  Staff have been instructed to take strict measures to ensure sanitizing practices are followed in order to protect our customers, patients and our staff.  Also we have posted signs on our doors instructing our patients and customers not to come in IF they show any symptoms of COVID-19 such as Cough/Shortness of breath/Fever; to stay in their vehicles, call us and we will bring it outside to their vehicle so to limit visits inside the pharmacy and limit exposures.    We are monitoring the situation on a daily basis and will adjust our daily operations if need be in order to protect our customers and staff.

Delivery service is an essential aspect of our business and it will continue and be available for our customers and the community.   We have taken steps to minimize drivers’ exposure to potential cases by surveying delivery customers of their health status  and have implemented measures to ensure the individual/family get the delivery while keeping our drivers safe.

As of now our suppliers are still delivering to us and have begun implementing some allocation provisions on certain medications to ensure availability equally to all pharmacies.  We are trying hard to keep stock of essential items needed during this outbreak.  Of course we have run out of hand sanitizer, alcohol, thermometers, and masks, but we are always on the look-out for more and hope to have in the near future.  We’ve had to implement limited quantity measures on certain items to ensure fair availability to all of our customers and patients.

We plan to stay open and our staff are ready to serve our community now and into the future. However, we may adjust operating hours as dictated by federal, state or local governmental mandates.   Of course safety for all is essential and foremost on our minds as we deal with this virus.   West Concord Pharmacy is here to assist in any way we can during these unprecedented times.

Thank you, stay well.

Saad & Ray Dinno, Owners
Diane Briner,  Pharmacy Manager

West Concord Pharmacy, Concord, MA provides home healthcare products to the community.
West Concord Pharmacy, Concord, MA provides home healthcare products to the community.

West Concord Pharmacy
Community Pharmacy, Concord, MA

1212 Main Street
Concord, MA 01742
(978) 369-3100
(until April 7, 2020)
Mon-Fri 8:30am-6:30pm
Sat 9:00am-4:00pm
Sun 9:00am-2:00pm
Seniors shopping hour: 12:30-1:30pm

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West Concord Pharmacy, a local pharmacy in Concord, MA offering prescriptions, home health care products, health and beauty aids, drug delivery service, medical supplies, vaccines, homeopathy, vitamins and supplements.

Local Pharmacy Services Provider in Concord, MA

A pharmacist helps a customer with a prescription.

West Concord Pharmacy is a local community pharmacy that is committed to providing the highest quality of care for each customer. A family-run business, West Concord Pharmacy is owned by brothers and pharmacists Raied and Saad Dinno. The pharmacy, formerly the Richardson Drug Company, has a rich history and has had the same location for the past century.

West Concord Pharmacy offers prescriptions, a full line of vaccines and other specialty items such as Baby Ease™, our own natural diaper rash ointment which aims to prevent and heal mild and severe cases of diaper rash.

Our pharmacists are passionate about providing individualized care to each customer, including one-on-one counseling for prescription and health issues, and care coordination to ensure that prescriptions are authorized and expedited. We listen to and care about our patients’ concerns and tailor all of our compounded medications to the needs of each individual patient. We also work very closely with physicians and other health care providers to determine the best possible therapy for our patients.

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Experience the convenience of ordering prescription refills on the web or from your smartphones using our mobileRx® refill app. Click or scan the appropriate QR code to download the app to your mobile device.

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imageBaby Ease® is our own diaper rash ointment designed to prevent and heal mild to severe cases of diaper rash. It is available over-the-counter, without a prescription

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West Concord Pharmacy is member of these associations:

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