Excellent customer service. I drove from Brighton to Lexington to pick up my medication, and I’m so happy I did. I grew up in a small town, and Theatre Pharmacy reminded me of that in a lot of ways. I spoke with the pharmacist (who was filling my medication) directly. As it turned out, I could not fill my medication until 3 days later (per my insurance), and when I showed up again, the pharmacist looked up, and said “Hi [my name]!” It was just such a different experience than the chain pharmacies. I have actually gone to Theatre Pharmacy a few times since then, simply because of the great service – despite the half hour drive! Overall, great experience.

Review on Angie’s List

thank god for theatre! real people that answer the phones and help you

Heather H. on Google

Great staff that is super knowledgeable.

Sarah C. on Google

Fantastic customer service, always fast and pleasant!

Bernie P. on Google

Professional, much more time efficient, and lower cost than major brand pharmacies. Outstanding!

Mark A. on Google

Theatre Pharmacy is the best pharmacy I know of. The pharmacists and the clerks are knowledgeable and helpful, service is fast, and prices are really good. Theatre also carries beautiful soaps and toiletries.

Maureen D. on Google

honestly one of the best pharmacies I’ve ever been to they don’t bother you about anything they don’t make up these absurd rules of how to get your medication because they’re not a chain they do absolutely everything by the law and when you’re paying for your own medication or whether the insurance companies paying for your medication as long as it clears get your medication now that’s great customer service

Vance Jr. on Google

In a world of chains, Theater Pharmacy has provided personal excellent service for decades and still does today. Stop in and try this family run business. Years ago, I thought that I needed to go to a chain for savings after years as a Theater Pharmacy customer, only to find out that Theater Pharmacy’s drug prices are competitive and sometimes cheaper than the local chain pharmacies!

Ephraim L. on Google

My pharmacy. Been going here for years. Reliable friendly, small town feel with knowledgeable, professional, caring staff.

Susanna W. on Google

“I have not used another pharmacy (with the exception of obtaining urgent medication after hours) since moving to Lexington over 35 years ago. It is the only pharmacy I trust 100%. I always let them know if I can wait for medication (in case someone else is in a rush), and I trust the advice of the very experienced, knowledgeable and dedicated pharmacists. The staff is consistent and lovely in the front of the store. It’s also a great place for greeting cards, medical supplies and other items. In all the time I’ve been using Theatre Pharmacy, they have never made an error. They are the best. Really. The absolute best. That is, besides being just really nice people. I cannot say enough positive things about this pharmacy. If you are in the area, just use them. You won’t regret it.”​

Helene M., Lexington, MA

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