The pharmacist cares about customers comments and respond properly. I really liked their attitude and explanation

Mohammad M. on Google

This was the 3rd place I tried for a flu shot. The 1st was booking appointments 5 days out, the 2nd gave me a confirmed appointment, but when I showed up they couldn’t give me the shot b/c they were still running behind from the day before (!). West Concord Pharmacy is doing walk-ins, and there was no wait when I went. Both people I dealt with were friendly, helpful, and polite, even when there was an issue entering my insurance (military Tricare–the stuff of nightmares). I assumed they were going to give up at one point, but the pharmacist actually got on the phone with the Tricare helpline (not for the faint of heart), got it straightened out, and got me vaccinated. This is my new pharmacy!

Meghan G. on Google

Called in to inquire about having a prescription filled and spoke to a very kind, patient woman who listened and helped answer my questions. This is my first time needing a specialty pharmacy and the previous location I spoke with treated me like I was a bother when I just needed some help. I’m glad to have found it here.

Katie B. on Google

I work in a doctor’s office and needed a medication for a patient that had recently been discontnued and was very hard to obtain. The chain pharmacys would not get this for us because they didn’t want to go through the hassle of figuring out how to bill for it. I talked to Saad and he was more than willing to figure it out and was able to get it within a day. Our patient was extremely grateful and we couldn’t be more appreciative! Thanks Saad!

Jennifer H. on Google

Great pharmacy, great service. They will always help with the recipe and make a discount. I like this pharmacy.

Geoff H. on Google

Nice staff willing to help customers overcome problems due to COVID. A caring neighborhood pharmacy. Definitely recommend.

William K. on Google

Over the years I have met various people in the store and found them all to be helpful, kind, and passionate about helping out. Their process of compounding is unique for this area. Their computer system is easy to use for refills and new prescriptions. They call my doctor as needed when my refills have expired. They do flu shots in-house and in private. their inventory is full, and prices seem reasonable. Mostly they are very friendly and explain all the prescriptions to me when I have questions.

Victor N. on Google

This pharmacy is a real asset to our community, especially if you need compounded meds. If they don’t have an answer to your question, they will research it for you.

Marilyn W. on Google

We took advantage of the curbside pick-up this weekend. We appreciate your efforts during this time in providing a safe option for all! Your staff members were so helpful and very accommodating! It was such an easy and efficient process. Thank you Keyes Drug!!!

Dana V. on Facebook

The best little pharmacy. These guys are wonderful, iI cant say enough about them. Anyone who gives less then 5 stars is bitter and does not know what they are talking about.

Alex M. on Google

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