honestly one of the best pharmacies I’ve ever been to they don’t bother you about anything they don’t make up these absurd rules of how to get your medication because they’re not a chain they do absolutely everything by the law and when you’re paying for your own medication or whether the insurance companies paying for your medication as long as it clears get your medication now that’s great customer service
Vance Jr. on Google
In a world of chains, Theater Pharmacy has provided personal excellent service for decades and still does today. Stop in and try this family run business. Years ago, I thought that I needed to go to a chain for savings after years as a Theater Pharmacy customer, only to find out that Theater Pharmacy’s drug prices are competitive and sometimes cheaper than the local chain pharmacies!
Ephraim L. on Google
My pharmacy. Been going here for years. Reliable friendly, small town feel with knowledgeable, professional, caring staff.
Susanna W. on Google
“I have not used another pharmacy (with the exception of obtaining urgent medication after hours) since moving to Lexington over 35 years ago. It is the only pharmacy I trust 100%. I always let them know if I can wait for medication (in case someone else is in a rush), and I trust the advice of the very experienced, knowledgeable and dedicated pharmacists. The staff is consistent and lovely in the front of the store. It’s also a great place for greeting cards, medical supplies and other items. In all the time I’ve been using Theatre Pharmacy, they have never made an error. They are the best. Really. The absolute best. That is, besides being just really nice people. I cannot say enough positive things about this pharmacy. If you are in the area, just use them. You won’t regret it.”
Helene M., Lexington, MA
“I prefer patronizing local, independent businesses and Theatre earns my business in many ways: prompt, efficient service; good hours; helpful staff (both pharmacists and front-of-store); and interesting merchandise I don’t find elsewhere.
They carry prescription meds that other pharmacies told me they had to order. And when one medication had a supply problem, the pharmacist called around to others to find it for me.”
Andrew P., Lincoln, MA
Excellent pharmacy – very attentive to their clients, exceptionally helpful. They treat their customers with dignity and respect.
Rick on Google
W Concord Pharmacy is like a family pharmacy – they are responsive, knowledgable and friendly; but more important the pharmacists and staff respond to each client as an individual. I trust that W Concord pharmacy works very hard to give the best information and care for their clients.
Janet S. on Facebook
Even with two large chain pharmacies close by, I only get my meds at Theater Pharmacy. They have, hands down, the most personable customer service of any pharmacy I’ve ever been to. In addition to the staff who work the counter, the pharmacists are so incredibly helpful when I need advice on medical products or medicines. Also, when I’ve had issues with my insurance company—and who doesn’t—they’ve been great about working with me and my insurance company to get things settled. I know that most insurance companies are trying to get us all to use the large pharmacies or mail-in meds, but with such service, attention, and prices, I won’t go elsewhere.
Linda O. on Google
Always helpful and if they don’t have it they will order it for you! GREAT local Pharmacy!!
Mary H. on Facebook
I’ve been going to Theatre Pharmacy for more than 30 years – ever since CVS filled a prescription incorrectly. The people at Theatre have always been very responsive and helpful, even when I have overlooked the “no refill” note on my bottle. I have a chronic condition and I know that I’ll never be without my medicine. They make the necessary calls to fix everything. Blue Cross sends me monthly letters urging me to join a medicine by mail program to save money. I can’t believe that they would take such good care of me.