Dear customer,
You may have received a letter in the mail or other notification regarding Tufts Medicare Plans for 2023 and our pharmacies (Acton Pharmacy, Keyes Drug, Theatre Pharmacy, and West Concord Pharmacy) being non-preferred. As of 12/28/2022, Tufts HAS INCLUDED the Dinno Health Pharmacies as preferred pharmacies (all four locations) in their network. Below is a link where you can check on OptumRx’s website (the pharmacy processor for Tufts Health Plan as of 1/1/23) and our preferred status on the network. If you have any questions, you can call any of the pharmacies (Acton Pharmacy: 978-263-3901, Keyes Drug: 617-244-2794, Theatre Pharmacy: 781-862-4480, West Concord Pharmacy: 978-369-3100), or you can contact Tufts Health Plan as well.
LINK: https://www.optumrx.com/oe_tmphmo/pharmacy-locator
Thank you and have a Happy and Healthy New Year!