Coronavirus (COVID-19)
Updated: March 27, 2020
Dinno Health’s pharmacies, Acton Pharmacy, Keyes Drug and West Concord Pharmacy, are OPEN and ready to serve the needs of our patients and our community.
Acton Pharmacy Hours: (March 30 to April 7, 2020)
Mon-Fri 8:30am-7pm; Sat 8:30am-4pm; Sun 8:30am-3pm. Seniors shopping hour: 12:30-1:30pm.
Keyes Drug Hours: (Now to April 7, 2020)
Mon-Fri 8am-6:30pm; Sat 9am-4pm; Sun 9am-3pm. Seniors shopping hour: 8-9am
West Concord Pharmacy Hours: (March 30 to April 7, 2020)
Mon-Fri: 8:30am-6:30pm; Sat 9am-4pm; Sun 9am-2pm; Seniors shopping hour: 12:30-1:30pm
Prescription Delivery & Curbside Service
For prescriptions, we recommend that you take advantage of our prescription delivery service. Transfer your prescription to us and it will be delivered to you the same day! If you want to pick up your prescription at our pharmacy, we highly recommend our curbside service – we will bring it outside to your vehicle.
We have increased our sanitizing practices and doing all we can to ensure our pharmacies are cleaned on a regular basis (door knobs/handles, counters, registers, credit card machines, pens, etc.). Staff have been instructed to take strict measures to ensure sanitizing practices are followed in order to protect our customers, patients and our staff. Also we have posted signs on our doors instructing our patients and customers not to come in IF they show any symptoms of COVID-19 such as Cough/Shortness of breath/Fever; to stay in their vehicles, call us and we will bring it outside to their vehicle so to limit visits inside the pharmacy and limit exposures. We are monitoring the situation on a daily basis and will adjust our daily operations if need be in order to protect our customers and staff.
Delivery service is an essential aspect of our business and it will continue and be available for our customers and the community. We have taken steps to minimize drivers’ exposure to potential cases by surveying delivery customers of their health status and have implemented measures to ensure the individual/family get the delivery while keeping our drivers safe.
As of now our suppliers are still delivering to us and have begun implementing some allocation provisions on certain medications to ensure availability equally to all pharmacies. We are trying hard to keep stock of essential items needed during this outbreak. Of course we have run out of hand sanitizer, alcohol, thermometers, and masks, but we are always on the look-out for more and hope to have in the near future. We’ve had to implement limited quantity measures on certain items to ensure fair availability to all of our customers and patients.
We plan to stay open and our staff are ready to serve our community now and into the future. However, we may adjust operating hours as dictated by federal, state or local governmental mandates. Of course safety for all is essential and foremost on our minds as we deal with this virus. Dinno Health is here to assist in any way we can during these unprecedented times.
Thank you, stay well.
Saad & Ray Dinno, Owners
Local Community Pharmacies
serving Acton, Newton, Concord, MA and nearby towns
Compounding Pharmacy
Dinno Health works collaboratively with physicians and health care providers to provide compounded medications for patients who have unique health needs that off-the-shelf, manufactured medications cannot meet.
Acton Pharmacy is accredited by
Keyes Drug is accredited by
Specialty Health Products
Events & News
This event is now cancelled:
Spring is Coming: Natural Ways Food Helps Detoxify Our Bodies
March 25, 2020, 7-8:30pm. Acton Pharmacy.
4 nutrition tips for kids with special needs
– in baystateparent, February 2020.
A Healthier You Episode 29: Aging in Acton
– on Acton TV.
Baby Ease® is our own diaper rash ointment designed to prevent and heal mild to severe cases of diaper rash. It is available over-the-counter, without a prescription.
Trusted Local Pharmacy Services Provider since 1985
A family-owned business, Dinno Health is owned by brothers and pharmacists Raied and Saad Dinno. Their father, Ramzi Dinno, who is also a pharmacist, bought Keyes Drug in 1985.
What Our Customers Say
So kind. Family owned. I can’t imagine going anywhere else. Support your local.businesses over chains!!
Renee B. on Google
They are outstanding. You can not meet a more helpful and nice guy than Saad. Kind, responsive, helpful. Really great. (Chicago 😉 )
Francis S. on Google
They are a compounding pharmacy and able to make up doses in any amount. AWESOME! This was perfect for me as I needed a very small dose of a drug that only came in larger sizes. I never knew this could be done but it was just what I needed! Luckily my doctor was also aware that this could be done and this pharmacy could do it.
Bill M. on Google
Great local pharmacy. Goes the extra mile for service and professionalism.
Steven E. on Google
This pharmacy is a breath of fresh air after dealing with the large chain pharmacies (CVS) for years. Both the counter staff and the pharmacists are knowledgeable and pleasant. More importantly, they are genuinely helpful and give you time and attention that is sorely lacking at the big chains. In several cases the pharmacists have taken the time to note medication changes, dosage changes, or just something that they thought was unusual… I was so grateful that I have switched EVERY ONE of my family’s prescriptions to Acton Pharmacy, even though I live 15 minutes away (and there is a CVS 3 minutes from my house). Thank you, Acton Pharmacy. You have a customer for life.
Matthew N. on Google
Personal service, community pharmacy. Always willing to help.
Self-verified Patient on Vitals.com
West Concord Pharmacy
Great staff. Extremely helpful. Always available for a discussion.
Nick P. on Facebook
West Concord Pharmacy
An excellent store!
John G. on Google
West Concord Pharmacy
The West Concord Pharmacy should be (maybe it is) on the list of the best local pharmacies in America.
Harry C. on Google
West Concord Pharmacy
Our family has patronized the West Concord Pharmacy for many years. The staff has consistently been helpful, conscientious and professional in handling all of our needs. They go out of their way to keep customers safe … They have also alerted us to potential serious drug interactions. We are truly grateful to have the staff of an excellent, independent pharmacy on our health care team.
Suzanne S. on Google
West Concord Pharmacy
We have used the West Concord Pharmacy for many, many years. We have always found them attentive to details and willing to discuss questions. I recommend supporting this locally owned pharmacy.
Lois A. on Google
West Concord Pharmacy
The staff here is very friendly and helpful! Whenever we need to pick up a little something–whether it’s allergy medicine or even a wrist brace, they not only have what we need but they have the knowledge behind the products as well!
Woods T. on Google
West Concord Pharmacy
Friendly, knowledgeable staff who greet you with a warm smile. One of my favorite aspects about Keyes is that they always seem to have at least two people out front dedicated to customer service, and helping find what they need or answer questions. And no matter WHO is working, they always have stickers for my Granddaughter without asking…
Mark M. on Facebook
Keyes Drug
Babyease is awesome for diaper rash.
Darya H. on Facebook
Keyes Drug
Great service, very quick with refills as well as getting any medication to you whenever you need it. Staff is very knowledgeable and friendly.
Matthew N. on Facebook
Keyes Drug
Best pharmacy – super caring staff, personalized, knowledgeable service, excellent selection of durable medical equipment items (& can always order, if what need isn’t in stock), some less expensive but still qualitative brands, and interesting vitamin supplement options. After becoming a customer here, you’ll never want to settle & use chain pharmacies for your prescription needs.
Sara B. on Google
Keyes Drug
Excellent service and advice, I cannot recommend Acton Pharmacy highly enough. They’ve been able to fill prescriptions that other pharmacies, including mail order, cannot.
Bernard F. on Facebook
Acton Pharmacy
Special thanks to the staff of Keyes Pharmacy and Acton Pharmacy! You went out of your way to help me with my son’s medication and dealing with the insurance company. The staff with whom I dealt with were polite, caring, and pleasant. It is so rare to find such excellence customer service. Thank you!
Shanna C. on Facebook
Acton Pharmacy
I cant say enough about this place! I had to pick up a prescription on my way home from the hospital and was extremely exhausted. I was greeted as I walked through the door, one of the staff congratulated me on the birth of my son, I was given a bottle of water and a seat to relax while they were filling the script. As I checked out they gave me diaper cream for the baby…
Lindsay C. on Facebook
Acton Pharmacy
This is the best pharmacy. Saad Dinno and his staff are always looking out for their clients. They research allergies with any new medicines, their record keeping is impeccable, they coordinate with your Doctors office as needed, they offer an unlimited amount of customer friendly services to better your pharmacy experience and lessening your stress.
De R. on Facebook
Acton Pharmacy
I have used Acton Pharmacy for the past 18 years and have always been impressed with the professionalism of Saad and his staff as well as the personal care they have given to me and my family. They always go the extra mile whether it is staying on top of insurance or getting prescriptions filled quickly.
Monica M. on Facebook
Acton Pharmacy
We are so grateful we found Acton Pharmacy. The team at Acton Pharmacy is 5-Star when it comes to customer service, guidance, and expertise. We came to Acton Pharmacy with a very unique prescription for our 6-year old son and they could have easily turned us away. But they didn’t because the staff at Acton Pharmacy truly cares about people…
Melanie L. on Facebook
Acton Pharmacy
Five stars!! Saad and Ted are the best most caring individuals out there! Always going out of their way to make sure everything is just right. We have many of my sons meds compounded and sent to my house from Acton Pharmacy! Thank you for your amazing care!
Marie V. on Facebook
Acton Pharmacy
Not only a great neighborhood pharmacy. They sell compounded prescriptions and homeopathic remedies, too.
Judith W. on Foursquare
Acton Pharmacy
They have some drugs in stock even when other pharmacies have shortages!
Lauren P. on Foursquare
Acton Pharmacy
Friendly, helpful service.
Marc D. on Google
Acton Pharmacy
They are great, friendly, and fast.
Wes F. on Google
Acton Pharmacy
Professional and caring service. Everyone knows your name.
Suzie P. on Google
Acton Pharmacy
These people go the extra mile for customers. They solve problems with insurance companies, with doctors’ offices, and with suppliers. They are really an essential part of my health team. They have been my pharmacy since the 1960s. In that time, ownership changed, but the excellent service did not.
Liz W. on Google
Acton Pharmacy
Friendly, professional, personal service. Much much better than the chain store pharmacy machines. A true neighborhood drugstore.
William L. on Google
Acton Pharmacy
“This place has everything. Good location and plenty of parking.
The staff are very friendly and helpful.”
Bob K. on Google
West Concord Pharmacy
“A local place for all your health care needs.”
David P. on Google
Acton Pharmacy
“This place is a find. Not like the chain drugstores. You will receive friendly, helpful service and they carry actual medical supplies and provide compounded pharmaceuticals. A real asset to the West Acton community.”
Kathy L. on Google
Acton Pharmacy
“They are first rate pharmacists. The service is always friendly and prompt. Carol and John are always helpful. I leave with every question answered confident in the quality of the medicines I have received.”
Terry L. on Google.
Keyes Drug
I have loved this pharmacy, in its different locations and names, for the almost 53 years I have lived in West Concord. I cannot possibly imagine a more knowledgeable, polite, and friendly staff.
Frances B. on Google
West Concord Pharmacy
Thanks for 26 years of amazing personal and professional top notch service. Awesome employees that go above and beyond to satisfy their customers. Thanks again!
Brandon W. on Facebook
Keyes Drug
I can’t say enough about the wonderful customer service at Keyes. Our son’s prescription is not covered by our insurance and a very sweet pharmacist at our local CVS recommended we check with Keyes to see if it’s less expensive. Sure enough, it’s $30 less and they mail it to our house! Every time I have called they are a pleasure to deal with. I would recommend them to anyone.
Elizabeth C. on Google
Acton Pharmacy
Excellent staff! A neighborhood institution!
Isabel F. on Google
West Concord Pharmacy
I went there today to fill a prescription and they are so NICE . They also have great products that they don’t have at the chain stores…
Jo-Ann S. on Facebook
Acton Pharmacy